by Marshall Key,
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on the net: http://www.thespamblockers.net
UNITED STATES, Feb 05 — E-mail client users who browse for spam blockers to install on their e-mail client will find some software offered for free and some which requires payment. Users tend to expect much more from the paid software than from free spam blockers (although you can surely find lousy paid spam blockers and great free programs). To make sure the paid spam blockers are worth the money it is good to ensure it has certain features:
1. Check if you get an answer at all and after how long
E
-mail client users who browse for spam blockers to install on their e-mail client will find some software offered for free and some which requires payment. Users tend to expect much more from the paid software than from free spam blockers (although you can surely find lousy paid spam blockers and great free programs). To make sure the paid spam blockers are worth the money it is good to ensure it has certain features:
1. AVAILABILITY OF TRIAL VERSION. Most users feel more comfortable if they can try trial versions of spam blockers before they buy. It is recommended to take advantage of this option and make sure this program will do for you and will be compatible with your e-mail client.
2. RETURN POLICY/REFUND. If there is no trial version of a program, make sure there is a return policy (for example get all your money back if you return the software within 30 days). Read carefully the conditions though before you buy.
3. FREQUENT UPDATES. It is expected that if someone makes money of spam blockers they should update their product more often. Search for update releases on their www. See how often the program is updated. If rarely, you might be concerned how well it adjusts to the new developments of spam.
4. CUSTOMER TESTIMONIALS. This will be some evidence that the product is reliable. Check for user’s referrals, press reviews on the website, in relevant industry magazines etc. Usually developers of successful software want to give positive customer feedback much exposure. So if you see a lot of customer testimonials it is commonly a good sign. You might also want to check relevant forums for feedback.
5. Paid spam blockers should offer GOOD CUSTOMER SERVICE/SUPPORT. Indeed software is only a tool, the aim is to block spam. So if users want to use of the tool right they might need help and here is where the support is so important. How to check this? Check if there are any contact details for customer service/asking questions/support/helpdesk.
If yes - write a question to them. A relevant question though, like ‘ I would like to download your program, but not sure if it will support mu e-mail client which is/how often do you update your software/can I return your product and get refund….. etc.’ . If you ask an irrelevant question they can treat it as spam and ignore it for this sake. Check if you get an answer at all and after how long. Once you have gone though the above list, the choice of paid spam blockers should be more obvious.
Communicate directly with Marshall Key, the author of this article. Ask questions, send suggestions, comments, engage in conversation, or perhaps you would like to submit a project.
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